Think back to how you used to get a taxi, order a takeaway, listen to music, watch TV, book accommodation, control the heating and hot water at home. Isn’t it incredible that we can now do all of the above via an App on our phones / tablets? Uber, Air BnB, Hive, iTunes have completely transformed the consumer market by putting control in the hands of the customer.
Technology is revolutionising the way in which we do everything and professional services are not exempt.
Look at the Virtual Assistants that are popping up on a regular basis that help businesses and their employees make quicker and more efficient decisions.
Be ready, the direction of travel is clear!
Insurance, finance, manufacturing, oil and gas, auto manufacturing, health care: these may not be the industries that first spring to mind when you think of artificial intelligence. But as technology companies like Google and Baidu build labs and pioneer advances in the field, a broader group of industries are beginning to investigate how AI can work for them, too. How will AI develop as it is commercialized, and how will the technology change these diverse industries?