Daniel Goleman who invented the concept of emotional intelligence will be making the heads of HR Gurus spin with his latest development of 12 domains of emotional intelligence.
I am not sure how normal people are supposed to get their heads round it.
Maybe that is the idea. Emotional Intelligence is the domain of the HR Team. The rst of us should get on and run the business.
There are many models of emotional intelligence, each with its own set of abilities; they are often lumped together as “EQ” in the popular vernacular. We prefer “EI,” which we define as comprising four domains: self-awareness, self-management, social awareness, and relationship management. Nested within each domain are twelve EI competencies, learned and learnable capabilities that allow outstanding performance at work or as a leader