Interesting, I had never heard of this before. I actually feel guilty having read it and will be apologising to Mrs Neve tonight!

My own discovery aside, this is a very interesting piece if you think it through from a work environment point of view. How many times do we finally make a decision based on how others make us feel instead of what we actually feel. Simple thoughts like:

1. I love my job but...

2. I get on with everyone if only "insert name" wasn't so.....

etc

You get my point, have a read and maybe change your mindset today.

Good luck and happy holidays