Think back to how you used to get a taxi, order a takeaway, listen to music, watch TV, book accommodation, control the heating and hot water at home. Isn’t it incredible that we can now do all of the above via an App on our phones / tablets? Uber, Air BnB, Hive, iTunes have completely transformed the consumer market by putting control in the hands of the customer.

Technology is revolutionising the way in which we do everything and professional services are not exempt.

Look at the Virtual Assistants that are popping up on a regular basis that help businesses and their employees make quicker and more efficient decisions.

Be ready, the direction of travel is clear!